Posted On : 7th Apr, 2017
The BVRLA’s Professional Fleet Consultant Development Programme developed in conjunction with the Institute of Car Fleet Management (ICFM), is targeted at sales and business development executives within BVRLA member companies. The four day training programme equips participants with the skills and knowledge to align their sales role more closely with the demands and responsibilities of the client fleet manager.
The programme, launched in October 2008, has been enthusiastically welcomed by the leasing and fleet management industry, which has seen its customers grow more sophisticated in their business processes and, as a consequence, more demanding of their service providers. BVRLA members recognize the value in an industry –acknowledged qualification that demonstrates both their investment in employee development and their commitment to understanding the needs of their customers.
The BVRLA chose to work with the ICFM because of its accredited training programmes and its expertise in delivering training to fleet managers. Currently 40 business executives from 18 BVRLA members have benefited from the attending the programme so far and further programmes are scheduled for 2010. It has been praised for providing the fleet sales consultant with much needed accreditation and helping to build mutual understanding and respect among clients and prospects alike. It is also seen as ideal preparation for tapping into the needs of the client before preparing a proposal.