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Education and training

Our education and training framework provides significant opportunities for anyone involved in car fleet management to acquire new, or to develop existing skills, knowledge and competence to the highest standards acknowledged within the fleet industry. We have a three-tier structure, using job-based assignments, examinations or projects as the basis for assessment and recognition.

Key features

On-line study option for the Introductory level.

Modular design with a strong focus on learning transfer.

Fully documented trainee support material including CD-ROM-based programmes for greater flexibility.

Participative training delivery style at fully equipped training venues.

Help line facility for trainee support at all levels.

A comprehensive structure which provides a development route for anyone involved in vehicle fleet management to acquire new or develop existing expertise.

Skills Audit Tools to assist in the identification of training needs at both operational and strategic management levels.

Sponsored Scholarship Scheme to provide financial support to assist members in the attainment of accredited awards at all levels.

Opportunities and encouragement for participants to develop informal support networks.

Fleet Awareness Programme

Recently the ICFM Council identified a growing need among those involved in the world of fleet management for short duration ‘knowledge awareness’ type training on topics considered to be of high priority from either an operational policy or risk-related standpoint. This requirement was developed by surveying the needs and views of existing ICFM members as to what topics were particularly significant and could be addressed by a compact and effective training solution.

Attendance on the modules is available to both ICFM members and non-members alike.

The aim is to provide a series of knowledge-based seminars of one day duration designed to:

  • Supplement the core competence-based training that is currently available to members with knowledge on topics likely to be of interest and relevant to fleet operators irrespective of their time/experience in the management of car and LCV fleet operations.
  • To use the seminars as a means of introducing non-ICFM members to the aims and opportunities of membership and longer duration more intensive training.

The objectives of the programme are:

  1. To provide high quality, industry-specific inputs presented and facilitated by ICFM Council Members and/or topic ‘specialists’.
  2. For the modules to be participatory with opportunities for participants to seek advice from presenters/facilitators to share experiences and to network with others.
  3. To potentially provide opportunities for participants to opt to undergo a form of post-event knowledge assessment that would lead to the award of an ICFM accredited award.

Key benefits:

  • Access to a cost effective, focused training solution
  • Attendance not dependent upon ICFM membership
  • Networking opportunities among fleet specialists with common agendas
  • Focused inputs on high priority fleet topics
  • Opportunity to establish benefits of ICFM membership
  • Opportunity to hone best practice principles and existing competence.


  • A series of tightly focused, tutor-facilitated, short duration modules. (Buffet lunch provided).

Initial topic coverage:

The first series of modules will cover topics such as:

  • Duty of Care
  • Fuel Management
  • Accident Management
  • Grey Fleet Management
  • Driving Down Fleet Costs
  • Influencing Driver Behaviour.

Details of module availability, costs, host venue location etc. will be posted on this website.

ICFM training proves a definite return on Investment

A common organisational dilemma - particularly in these times of economic constraint - is how to justify the cost of employee training and development, even for programmes directly linked to the individual's own job.

Not only has all ICFM training been designed to develop the key competence elements linked to various levels of fleet administration and management but it has also produced a wealth of evidence to demonstrate how participants have applied their learning, leading to new initiatives for improving policy and, invariably, tangible savings in fleet running costs.

Participants sometimes share their successes while attending successive modules but more often detail them in the assignments or project work used to assess competence associated with the attainment of a particular award, e.g. the Intermediate or Advanced level in Car Fleet Management. At Intermediate level, the assignments need to be verified by the individual's line or sponsoring manager so the improvements, cost savings, etc. resulting from the training are tangibly real and not just a 'figment of the imagination' of the trainee!

Some examples of cost savings and efficiency gains achieved by trainees at Intermediate level (from the popular 'Fast Track' Programme) are listed below:

  • Conducting fleet policy audits resulting in improvements in cost effectiveness, efficiency savings and risk reduction through legal conformity
  • Development of effective accident management policies (cases of accident reduction of up to 40 per cent reported)
  • Increased influence in introducing cleaner (CO2 emissions) and fuel efficient vehicle acquisition policies
  • Policy changes in car choice lists taking cost and environmental considerations into account
  • Significant increases in pool car management cost efficiency
  • Measurable cost savings through changes in vehicle acquisition and/or funding methods

By the time they have acquired their qualification most participants find it easy to provide evidence of savings that far exceed the cost of the initial investment in their training and many have accumulated evidence of significant savings that would dwarf the cost of their initial training.

Comprehensive lists detailing cost savings achieved from attendance at all three levels of ICFM training are available on request. They are useful to prospective participants in providing a business case to justify investment in their training.

Steve Hook, Education & Training Manager


Latest Update 10-3-17

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